FAQ

🛍️ 1. What kind of products do you sell at Pampered Paws?

We offer a wide range of high‑quality pet accessories and supplies — including toys, beds, collars & harnesses, grooming tools, travel gear, scratchers, and more for dogs, cats, and small pets.

🚚 2. Do you offer free shipping?

Yes! We offer free shipping on all orders so you can pamper your furry friends without worrying about extra delivery costs.

📦 3. How long does delivery take?

Most orders are processed and shipped within a few business days. Once your order is shipped, you’ll receive a tracking number so you can follow its progress.

🔄 4. What is your return policy?

If you’re not satisfied with your purchase, you can return it within a set number of days (see our Return Policy page for full details). Items must be unused and in original condition to qualify for a return.

💳 5. What payment methods do you accept?

We accept major credit and debit cards, and other secure online payment options available at checkout.

❓ 6. Can I cancel or change my order?

If you need to change or cancel your order, please contact us as soon as possible — before it’s shipped. Once shipped, we may not be able to modify the order.

📞 7. How do I contact customer support?

Our friendly support team is here to help! Visit our Contact Us page or use the email/phone listed on the site to reach us.

🎉 8. Do you have deals or promotions?

Yes! We regularly offer special promotions and seasonal discounts. Sign up for our newsletter or follow us on social media to stay updated.

🐶 9. Are your products safe for pets?

Absolutely — all products at Pampered Paws are carefully selected for quality and safety. If you have questions about a specific item, we’d be happy to help.